Experience
4 roles- Founder & Chief Executive Officer2025 to now360FrontDesk, Dubai
Founded and led the development of an enterprise AI Customer Experience platform that transforms how businesses manage customer engagement through autonomous AI agents.
- Founder & CEO2023 to nowAvrica Food Trading LLC, Dubai
Founded and architected an AI-enabled digital trade ecosystem transforming agricultural exports through intelligent technology.
- Founder & Product Architect2026 to nowAfriiqa.com
Founder of an AI-native knowledge platform designed to become Africa's largest intelligent community for questions, answers, expertise, and local knowledge.
- Account Manager2010 to 2013Avrica Food, Dubai
Managed strategic commercial accounts supporting multinational organizations across complex aviation fuel and logistics operations.
Education
MBACoventry University (United Kingdom)
Bachelor of Science Computer ScienceMakerere University
Skills
- Artificial Intelligence
- Enterprise AI Strategy
- Generative AI
- Conversational AI
- AI Product Strategy
- SaaS Platforms
- Product Leadership
- Digital Transformation
- Workflow Automation
- API Strategy
- Data Architecture
- Customer Experience Platforms
- Business Transformation
- Commercial Strategy
- Strategic Partnerships
- Investor Engagement
- Prompt Engineering
- Retrieval-Augmented Generation (RAG)
- Multi-Agent Systems
- AI Governance
- Human-in-the-loop Systems
- Cloud Architecture
- Automation
- Business Process Automation
- Customer Journey Automation
- Enterprise Integrations
- Analytics Platforms
- Business Intelligence
- Market Entry Strategy
- Technology Roadmaps
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